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Yes, walk-ups are welcome. However, we highly recommend booking in advance to guarantee the date and time that you prefer.
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We want all of our tours to run smoothly, so it is important that we start on time so that the next tour does not have to wait. Late arrivals risk losing their time slot. If you need to make a change to your reservation, please call us as soon as possible so that we can reschedule.
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If you would like to reserve a weekend tour time, we recommend that you book as soon as possible. Overall, we have a great deal of flexibility. Check our availability!
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All participants must be at least 100 pounds, and anyone under the age of 18 must be accompanied by an adult at least 21 years old.
For those concerned about being older and riding a Segway PT, many of our tour participants are 55+. We have even had folks in their 70s and 80s ride and have a blast!
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Participants need to weigh at least 100 pounds and no more than 260 pounds. This is so that the computer in the base of the Segway can read and respond to your body movements.
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We do ask that all participants be able to stand for long periods, walk a substantial distance unaided, and be able to go up and down stairs unaided. Charlotte NC Tours, Greenville Glides, and New Bern Segway Tours are not able to accommodate riders who have neurological impairments or other medical conditions that would limit their ability to ride safely and respond quickly to conditions that may arise while they are on their Segway.
In addition, if you are pregnant, we ask that you tell us. We do not allow pregnant women or people with fainting or seizure disorders to ride the Segways.
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All of our Segway tours are led by a guide for the duration of the tour. Most of the tour routes are along the sidewalks and paths. Your tour guide will safely lead you and advise your group of any obstacles to look out for along the way.
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Everyone is different, but riding a Segway does take some physical effort. You will need the energy to stand and maneuver the Segway for the duration of the tour. Be sure to wear comfortable, closed-toe shoes.
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We require that all tour participants sign a liability waiver and a Declaration of Fitness statement before beginning their training. We require that you wear a helmet and stay with your group for the duration of the entire tour.
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We recommend closed-toe, flat shoes. This will not only keep you safe but also comfortable!
On spring and fall days, we recommend that you dress in layers just to be prepared for any temperature swings. We also ask that you remove all caps during the tour so that your helmet is situated correctly on your head. Sunglasses are always a good idea.
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We still go out in very slight rain, but in the case of heavy rain or thunderstorms, we will cancel the tour for safety and reschedule your tour. If unable to reschedule your tour, we will provide a 100% refund.
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Absolutely! You will have fun, and the guide may even have to pry the Segway out of your hands at the end of the tour. Should that be the case, please remember that you can always do another tour and bring along more friends to let them in on the fun!
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At the end of your tour, each participant may tip your guide. Our guides really enjoy meeting new people and showing them around, the same as they would their own visiting family. If you enjoyed your experience, please be sure to let your guide know!
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Given how fun it is to ride a Segway, we understand if that is just exactly what you want to do! Our guides tailor each tour to our guests’ wants and needs. If you want to hear all of the interesting facts about the area and some of its history, we got ’em; if you just want to ride around on an amazingly fun toy and see cool stuff, that is what we will do!
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You will have 48 hours prior to the start time of your tour to cancel the tour without penalty. If within the 48 hours of the start time of your tour, there will be no refund.
